Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18+ who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on flexysneaks.com, including text, graphics, logos, product designs, and images, is the property of Easy Steps Sales and protected by international copyright laws. You may not:

• Reproduce, duplicate, or copy any content without express written permission
• Use our product designs or branding for commercial purposes
• Reverse engineer or attempt to extract source code from our website

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our footwear categories:

• Casual Footwear: Includes boat shoes, lace-ups, sandals, slip-ons, and sneakers designed for everyday comfort
• Formal Footwear: Includes dress sandals, formal lace-ups, and slip-ons for professional settings
• Specialty Footwear: Includes high-top and low-top sneakers, loafers & moccasins, and Slydes

While we strive for color accuracy, monitor settings may affect how products appear online.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

3. Orders and Payments

3.1 Order Process

Your order constitutes an offer to purchase. We accept orders when:

• Payment is verified
• We confirm product availability
• You receive an order confirmation email

3.2 Pricing and Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All prices are in USD. You’re responsible for any customs fees or import taxes for international orders.

3.3 Order Changes and Cancellations

You may request order changes within 2 hours of placement by emailing [email protected]. We cannot guarantee we can accommodate requests after processing begins.

4. Shipping Policy

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

4.2 Shipping Options

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping (Orders >$50): EMS, 15-25 business days

We ship worldwide except to certain Asian countries and remote regions. Delivery times are estimates and may vary.

4.3 Delivery Responsibilities

Once shipped, you become the owner of the goods and assume risk of loss. Please inspect packages upon delivery and report damage within 48 hours.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for:

• Unworn items with original tags and packaging
• All footwear categories except sandals/flip flops tried on without protective coverings

5.2 Return Process

1. Email [email protected] with your order number and return request
2. We’ll provide a prepaid label for U.S. returns (where applicable)
3. Ship items back using original packaging
4. Refunds process within 3 business days of receipt

5.3 Refund Details

• Original shipping costs are non-refundable unless the return is our error
• Refunds issue to your original payment method
• Allow 3-5 business days for processing plus 5-10 days for bank processing

5.4 Exchanges

For size exchanges:

• Follow standard return process
• Specify replacement item details in your email
• We cover one-way shipping for U.S. exchanges

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for:

• Maintaining password confidentiality
• All activities under your account
• Promptly notifying us of unauthorized access

6.2 Prohibited Conduct

You agree not to:

• Use our site for unlawful purposes
• Submit false or misleading information
• Interfere with site security or functionality
• Attempt to gain unauthorized access to our systems

7. Limitations of Liability

Easy Steps Sales shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures due to events beyond our reasonable control
• Minor variations in product color or texture
• Customs delays or import fees for international orders

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product(s) in question.

8. Privacy and Data Protection

We handle personal information according to our Privacy Policy. By using our site, you consent to our data practices.

9. Governing Law

These Terms shall be governed by Arizona state law. Any disputes shall be resolved in courts located in Tucson, Arizona.

10. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance. We’ll notify you of material changes via email or site notice.

11. Contact Information

Easy Steps Sales
4144 Tail Ends Road
Tucson, AZ 85701
United States
Email: [email protected]