Last Updated: [Insert Date]

Welcome to FlexySneaks by Easy Steps Sales (“we,” “us,” or “our”). At FlexySneaks, we’re committed to protecting your privacy just as carefully as we craft our comfortable footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flexysneaks.com.

Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy. If you don’t agree with our policies and practices, please don’t use our website.

1. Information We Collect

We collect information that helps us provide our stylish, comfortable footwear to customers worldwide while ensuring a seamless shopping experience:

Personal Information You Provide:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Purchase Details: When you buy our sneakers, loafers, or sandals, we collect shipping/billing addresses, payment information (processed securely by our payment partners), and contact details.
  • Communication Data: If you contact our customer service ([email protected]), we keep records of those interactions.
  • Preferences: Your size preferences, style interests, and wishlist items to personalize your experience.

Automatically Collected Information:

  • Device & Usage Data: IP address, browser type, operating system, pages viewed, and referring URLs.
  • Location Data: Generalized location based on IP to show relevant currency and shipping options (we ship worldwide except some remote Asian areas).
  • Cookies & Tracking: See Section 6 for details on how we use these technologies.

2. How We Use Your Information

We use your information to make every step of your FlexySneaks experience as comfortable as our shoes:

  • Process orders for our footwear (from casual slip-ons to formal lace-ups) and provide customer support
  • Improve our website, products, and services based on your preferences
  • Send order confirmations, shipping notifications, and service messages
  • With your consent, send promotional emails about new sneakers, seasonal sandals, or special offers
  • Prevent fraud and enhance the security of our website
  • Comply with legal obligations and enforce our policies

3. Sharing of Your Information

We value your trust and only share information when necessary:

  • Service Providers: Trusted partners who help with payment processing (like PayPal, Visa, MasterCard), shipping, marketing, and website operations.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you’ll be notified of any change in ownership).

We never sell your personal information to third parties for their marketing purposes.

4. Data Security & Storage

Your security is as important to us as the quality of our footwear:

  • We use industry-standard SSL encryption (like we do for payments) to protect your data
  • Payment details are processed securely by our payment partners – we never store full card information
  • Data is stored on secure servers with limited access
  • We retain personal information only as long as necessary for business purposes or legal requirements

While we implement these measures, no internet transmission is 100% secure. Please protect your account password and notify us immediately of any unauthorized use.

5. Your Rights & Choices

You have control over your information, just like you choose between our low-top sneakers or high-tops:

  • Access & Update: Review and edit your account information in “My Account”
  • Marketing Communications: Unsubscribe via the link in emails or your account settings
  • Data Deletion: Request deletion of your account by contacting [email protected]
  • Cookies: Manage preferences through your browser settings (see Section 6)

We’ll respond to requests within 30 days. Some requests may be limited where we have legal obligations.

6. Cookies & Tracking Technologies

Like the perfect fit of our loafers, we use cookies to make your experience just right:

  • Essential Cookies: Necessary for website functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve how our site works
  • Functional Cookies: Remember your preferences (like size or currency)
  • Advertising Cookies: Show relevant ads for our footwear on other sites (you can opt out)

Most browsers allow you to control cookies through settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some remote Asian areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not directed to children under 16. We don’t knowingly collect personal information from children. If we learn we’ve collected such information, we’ll delete it promptly.

9. Changes to This Policy

We may update this policy as our business evolves. The “Last Updated” date at the top indicates when changes were made. We’ll notify you of significant changes through email or website notices.

10. Contact Us

For privacy questions or requests, contact our team at:

Easy Steps Sales
4144 Tail Ends Road
TUCSON, US 85701
Email: [email protected]

Thank you for trusting FlexySneaks with your footwear needs and your personal information. We’re committed to keeping both in excellent condition!